Category: Webinar

March 24, 2026

Overview Summary Aubrie Canfield and FareHarbor’s Community Manager Rebekah Costley break down FareHarbor’s “Beneath the Surface” market report and the…

March 21, 2026

Overview Summary Nick Vannello and Jen Fein (YouLi) walk tour operators through “taming your Frankenstack,” meaning the patchwork of tools,…

February 26, 2026

Overview Summary Peter Syme and Jerome Bajou (CaptainBook) walk through how to use workflow automation to cut the repetitive operational…

February 18, 2026

Overview Summary Mitch Bach talks with Xose and Simon from Boldest, plus operator Sergio Martin of TA Scotland, about replacing…

February 11, 2026

Overview Summary Mitch Bach talks with Josh Halpern and Ben Sann from TourOptima about how to stop treating operations as…

February 5, 2026

Overview Summary Peter Syme talks with Martin Rosenberg from OverseasInfo.tv about why most tour operators still are not using video…

January 28, 2026

If your “self-guided tour” is basically Wikipedia read by a robot, you are not building a product. You are building…

January 28, 2026

Today's travelers expect instant answers, but most tour operators are still juggling overflowing inboxes, last-minute questions, and communication breakdowns that…

January 16, 2026

Your Travelers Delete PDFs. They Keep Apps That Hold Their Memories. Most tour operators run their guest communication the same…

January 9, 2026

Al Check, co-founder of Odyssey Multiday Software, joins Peter Syme to dissect what actually goes wrong behind the scenes: the…