This is where your story begins — a short and engaging paragraph that draws readers in and makes them want to explore more.
If your “self-guided tour” is basically Wikipedia read by a robot, you are not building a product. You are building noise. Mitch Bach sits down with Iain Manley, founder of VoiceMap, to answer the question operators keep asking. If you publish a self-guided audio tour, does it steal bookings from…
Today’s travelers expect instant answers, but most tour operators are still juggling overflowing inboxes, last-minute questions, and communication breakdowns that surface at the worst moments. Tour operators spend months designing experiences, training guides, and building websites. Then they lose bookings because a guest couldn’t get an answer about weight requirements…
Your Travelers Delete PDFs. They Keep Apps That Hold Their Memories. Most tour operators run their guest communication the same way: a PDF itinerary attached to an email, a WhatsApp group spun up a few weeks before departure, and hope that nothing critical gets buried in the scroll. It works…
Al Check, co-founder of Odyssey Multiday Software, joins Peter Syme to dissect what actually goes wrong behind the scenes: the 50-page PDFs nobody reads on their phone, the rooming list confirmations that get missed (and cost you money), and the staff member who quits and takes all the spreadsheet knowledge…
Your website is getting overlooked by AI. When someone asks ChatGPT or Google’s AI Overview for tour recommendations, they’re getting instant answers pulled from structured, readable content. If your site isn’t set up for that, you’re invisible. This webinar addresses the gap between how tour operators built websites in the…
Reviews aren’t just about star ratings. They’re your most underutilized marketing asset. In this session, Colin Stone from Reviewflowz breaks down why not all review platforms are equal, how to train your team to collect reviews without feeling awkward, and what to actually do with reviews once you have them.…
This conversation with Jeff Gayduk, publisher of Premier Travel Media, reveals an industry at a transformative inflection point where specialized group travel is experiencing unprecedented growth despite predictions of its demise. Speaking from his unique vantage point overseeing multiple travel industry verticals, Gayduk identifies 2026 as a watershed year driven…
Pete Syme talks with Drew Falkman about vibe coding, a way for tour operators to build custom software tools using plain English prompts instead of traditional programming. Drew explains how AI tools like ChatGPT and Claude have been trained on code repositories, allowing them to generate working applications from simple…
Less than 10% of multi-day operators currently use OTAs for distribution. That means 90% are missing out on a channel that could introduce them to high-value customers who book repeatedly over years. The problem isn’t that multi-day OTA distribution doesn’t work—it’s that operators don’t know where to start, which platforms…
Want your pricing to earn more on busy days and fill more seats on quiet ones? Daniel Pino from Aloja joins Tourpreneur to break down what dynamic pricing really looks like for day tours and activities, and how to start safely using it to grow revenue without adding guides or…
