Category: Business Strategy & Operations

July 7, 2026

Jeanette Pierce runs City Institute, a Detroit tour and learning-journey company built entirely around a customer most operators ignore: the…

June 22, 2026

Kevin Currie is Director of New Scientist Discovery Tours, the travel arm of the 70-year-old science media brand. In 2019,…

June 4, 2026

Eliav Cohen, founder of Seattle Ballooning, built a fully functional branded invoice system for a tour operator live in 20…

May 26, 2026

Jean-Vladimir Deniau founded Elyrea, a French company that builds character-based immersive performances for the tourism market. A professional actor embodies…

May 19, 2026

Mary Collins runs two tour businesses that share almost nothing on the surface and almost everything underneath. Blue Fern Travel…

May 4, 2026

Adam Guy runs I Know A Guy NYC Tours, a one-person private tour business in New York City he started…

April 27, 2026

There is no itinerary. No promised outcome. And a 98 percent five-star review rate. Geetika Agrawal is the founder and…

April 3, 2026

Overview Summary John Maguire from TripAdmit explains why most tour operators are leaving reviews on the table by relying on…

April 3, 2026

Overview Summary Pete chats with Samuel Austin from datakyte about the biggest leak in most tour operators’ marketing: guests get…

March 31, 2026

Most tour operators know they should stand out. Very few are willing to say something specific enough to actually do…