Ralph joins me today to share the story behind PhotoEnrichment Adventures and how he decided to switch from being a restaurateur to a tour organizer. He discusses his most popular tours and how he puts them together with local tour operators, creating a product that has seen a 42% repeat customer rate. He discusses the difference between PhotoEnrichment Adventures and Alla Campagna and how his business responds and adapts to the coronavirus crisis. Ralph also discusses the marketing tools and apps he uses and his strategies for building client-relationships and pricing.
He has since developed these tours into multi-day adventures in exotic places like Spain, Italy, Georgia, Armenia, and Cuba. He has photographed in more than 70 countries on six continents and is the author of Ralph Velasco On Travel Photography: 101 Tips for Developing Your Photographic Eye & More. He was also a finalist for the prestigious 2015 and 2016 Travel Photographer of the Year award, a licensed private pilot, and an integral member of several championship sailing teams.
“Nowadays, a lot of people just don’t have the time or inclination to put together a trip and to spend the time that is required to put together a great trip.”
Ralph Velasco
This week on Tourpreneur, the Tour Operator Podcast:
- How Ralph made the transition from walking tours and teaching travel photography to launching PhotoEnrichment Adventures
- How a partnership with global tour company eased Ralph into providing tours on different continents
- Ralph’s most popular tours and putting together a licensed program to offer trips to Cuba
- Why Ralph uses a seven-page tour operator expectation list when putting tours together with operators
- The role of word of mouth marketing and speaking to different audiences
- How Ralph’s cultural tours with a focus on photography have a 42% repeat customer rate
- The advantages of using a tour organizer over self-building trips
- The difference between PhotoEnrichment Adventures and Alla Campagna
- Adapting to the challenges of the COVID-19 pandemic and creating local experiences
- Indispensable tools and apps for tourpreneurs
- The value of using private Facebook groups and Zoom calls to build rapport before each trip
- The lessons Ralph has learned about pricing tours
Meet Today’s Guest, Ralph Velasco
Ralph Velasco is the founder, CEO, and tourpreneur behind PhotoEnrichment Adventures and Alla Campagna, where he creates local and international cultural tours and travel photography. Ralph is a third-generation restaurateur who left the industry to start walking photography tours at the dawn of the digital photography age.
- PhotoEnrichment Adventures
- Alla Campagna
- PhotoEnrichment Adventures on LinkedIn
- PhotoEnrichment Adventures on Instagram
- PhotoEnrichment Adventures on Facebook
- PhotoEnrichment Adventures on Twitter
- PhotoEnrichment Adventures on Pinterest
- Alla Campagna on Facebook
- Alla Campagna on Pinterest
- Alla Campagna on Instagram
- Blog: Continental Drifter
- Continental Drifter on Youtube
- Ralph Velasco on LinkedIn
- Ralph Velasco on Facebook