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The 15 Sessions I am Excited to Attend at Arival 360 with Shane Whaley

Shane Whaley gives you the rundown of the sessions he is most excited to attend at Arival 360 – Arival’s virtual event.

Arival events (sadly) are all virtual this year. I would much prefer to be boarding a flight to Phoenix, to meet with you all but it is, what it is. Arival has designed a virtual event calledArival 360 and in this episode of the Tourpreneur Podcast, I share with you which sessions I am most excited to attend.

Arival 360 is billed as ‘five great days. 60 plus sessions and one engaging virtual event.’

I know money is tight for many of us, so Arival is offering a 75% discount which is great because it means you can access all five days for $99 

Use our promo code PTTR36020 to receive a 75% discount and pay as little as $99 for all five days.

This online event includes 4 jam-packed days of insights and practical advice plus a full day of networking and business meetings, over two weeks.

With 60+ sessions planned between 26th October to the 5th November there’s a lot of learning available! Non-stop connections are available throughout the two weeks providing you with great opportunities to build new partnerships and strengthen your existing ones.

Register here – https://www.arivalevent.com/arival-360/

So, I took a look at the agenda because I was mapping out my schedule and I thought it would be fun to share with you the 15 sessions I am most looking forward to attending at Arival 360. I am not suggesting you attend the same sessions as me though.

Ask yourself, what do I need to learn to survive and hopefully thrive as a tour operator in 2021?


Before you select your sessions, ask yourself, what do I need to learn to survive and hopefully thrive as a tour operator in 2021?

Shane Whaley – Host of the tourpreneur podcast


This week on Tourpreneur, the Tour Operator Podcast:

  • The background of Peek, its full-featured reservation software Peek Pro, and what makes it different from other tour booking platform companies
  • How Miami Tour Company commissioned a developer in 2002 to create booking software, moved to FareHarbor, and then to Peek Pro.
  • How a Miami tour operator increased their online tour bookings by 30% when they switched to Peek Pro.
  • How Peek Pro integrates POS and bespoke features into its booking software
  • The value of Peek’s auto-review functionality, native smartphone app, and offline mode
  • Building your tour operator website with Peek Pro
  • How Peek aligns its payment processing fees with the interests of the tour operator
  • How Peek Pro helps tour operators capture sales from abandoned bookings
  • How Peek eases training and the onboarding process
  • The two features Michelle wishes Peek would offer

Ask Me Anything: GetYourGuide with CEO Johannes Reck

Reality Check: Operators Respond

Operator Voice: The Tour (in a Box) Must Go On

Workshop: Make Your Viator Listing Excellent

Grow your business with in-market partnerships and targeted local marketing.  Drew Barrett of FareHarbor

Hot Topics

Tech Talk: The Mobile Self-Guided Tour Landscape

Keynote: Marketing without Money

Buzz Session: Direct Sales are More Important than Ever

Workshop: OTA Listing Optimization: A Merchandising Masterclass

Virtual Reality (or the Reality of Virtual Tours)

Operator Talk: Distribution’s Other Dirty Word, Content

The Future of Experiences: Empowering Guides and Engaging Guests