The Vault

View past podcasts, event replays, blog posts, and more. 

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How a Buyer-Seller Conference can power your Tour Business

Mitch talks with Catherine Prather about how a buyer-seller conference can help you quickly grow your business.
MD 005 Russ

Multi-Day Podcast: Selling the Experience & Crafting a Clear Customer Journey

On this episode of the Multi-Day Podcast with Russel Astle-Coates, we explore the importance of clear and prominent information on tour operators' websites. We discuss the placement of information, the use of testimonials, and the integration of chatbots to answer inquiries. Plus, we hear from Tourism Tiger about the value of building credibility with customers and maintaining a strong website.
241 Clare Bown

What Makes a Great Tour Guide

On this episode, Mitch and Clare Bown — two tour guide trainers — dive into the state of tour guiding today, and the skills that make a guided experience truly powerful.
MD 004 Eliav

Multi-Day Podcast: ROI, Safety, and Experience

On this episode of the Multi-Day Podcast, Mat talks to Eliav Cohen about the luxury hot air balloon industry. They discuss the costs that go into operating a balloon business, the importance of safety measures, and the benefits of curation and automation in marketing. They also explore how experiences can be expanded through cross-selling and building relationships in unexpected ways, such as hot air ballooning with CEOs.
Stephanie Flor

[Women] Travel Entrepreneurs: The Power of Cultural Context in Travel Experiences

On this episode of our [Women] Travel Entrepreneur Series, Kelly Lewis interviews Stephanie Flor, founder of a luxury travel company that focuses on providing a unique travel experience through a beauty lens.
MD 003 Denise

Multi-Day Podcast: Turning Your Social Media Following into a Successful Business

On this episode of the Multi-Day Podcast, Denise Carnihan shares her journey from discussing business ideas over drinks, opening up a school in Kenya, writing a book, and embarking on a mission to create authentic local experiences for her followers.
TripAdmit-tap-to-tip

TripAdmit Tap To Tip: New Guide Tipping & Review Collection Technology

Mitch watches John Maguire, CEO of TripAdmit, demonstrate their new "tap to tip" tech product to help guides get more tips, and operators generate more reviews.
239 Consumer Content (1)

The Power of Consumer Generated Content to Boost your Bookings

On this episode of Tourpreneur, Chris Torres talks about how tour operators can successfully leverage user-generated content in their marketing strategies.
002 - MD Scott SQ

Multi-Day Podcast: Why Quality Guides and Vehicles Make or Break a Safari Experience 

On this episode of The Multi-Day Podcast, we dive into the world of safaris and tourism entrepreneurship with Scott Brills.
238 - James Podcast

Future of Experientialism: Creating Better Experiences

On this episode James Wallman, founder of the World Experience Organization, is here to discuss the importance of designing experiences in the travel industry.
Ruth Franklin

Multi-Day Podcast: The Ultimate Sales Machine

On this episode of the Multi-Day Podcast, the guest, Ruth Franklin, discusses her well-integrated processes and methodical approach to business.
237 - Justa SQ

[Women] Travel Entrepreneurs: Moving Past Uncertainty to Build a Strong Business

On this episode of Tourpreneur [Women] Travel Entrepreneurs, we interview Justa Lujwangana, founder of a Tanzanian tourism company.
236---Sam

How the Concept of “Play” Can Improve Your Tours

On this episode of Tourpreneur, we explore the power of play in the tourism industry.
235---paul-Zak

Using Brain Science to Craft Immersive Tours (Episode 235)

This episode with Paul Zak will discuss immersive storytelling and how to pair that with staging, and surprise to craft memorable experiences.
234---Terry-Jones

How will AI Impact Tourism & Operators? (Episode 234)

Looking to stay ahead of the curve with the latest in travel technology? This episode talks about booking tools, digitized experiences, taking risk, and more.
demo-day-tech

Automations & Guest Experience: A Travel Technology Panel Discussion

The Tourpreneur Team sits down with Ryan O'Grady of Fotaflo, and Henry Bishop of the Tomis marketing agency to talk all things travel tech and automations.
john-o-sullivan-depot-adventures

Tipping, Tiktok and Evolving Your Business

wetravel-demoday

Multiday Technology Insights

res-tech-sponsors

Booking Software Insights: A Panel Discussion

Growing Your Tour Business Through Linkedin

Growing Your Tour Business Through Linkedin

Peter Syme drops in to chat about how he has made six figures growing his business through a seldom used social platform for the tours and activities sector… LinkedIn.
Women in Travel: How to Craft Tours Focused on Telling the Stories of Women

Women in Travel: How to Craft Tours Focused on Telling the Stories of Women

Amanda, Carol, Zakia, Caroline and Mary discuss how they craft female focused stories and products in their tours.
198 - Things Some Marketing Agencies Won’t Tell You

Three Things Some Marketing Agencies Won’t Tell You

Just about every operator who I come across has a horror story about working with a marketing agency. This has left them with a bitter taste in their mouth and wary of trusting another to do the job they want them to do.
Women in Travel: The Highs and Lows of Changing your Career into Tours & Activities

Women in Travel: The Highs and Lows of Changing your Career into Tours & Activities

Amanda, Carol, Zakia, Caroline and Mary all moved from jobs outside of tourism to become tour operators. they share their stories to help those thinking the same.
The potential and threat to tour operators from this tech is high. Jonathan Elkoubi and Peter Syme discuss the threats and opportunities.

AI in tourism is here. You need to grasp the potential.

The potential and threat to tour operators from this tech is high. Jonathan Elkoubi and Peter Syme discuss the threats and opportunities.