Multi-Day Podcast: Selling the Experience & Crafting a Clear Customer Journey
On this episode of the Multi-Day Podcast with Russel Astle-Coates, we explore the importance of clear and prominent information on tour operators' websites. We discuss the placement of information, the use of testimonials, and the integration of chatbots to answer inquiries. Plus, we hear from Tourism Tiger about the value of building credibility with customers and maintaining a strong website.
On this episode, Mitch and Clare Bown — two tour guide trainers — dive into the state of tour guiding today, and the skills that make a guided experience truly powerful.
On this episode of the Multi-Day Podcast, Mat talks to Eliav Cohen about the luxury hot air balloon industry. They discuss the costs that go into operating a balloon business, the importance of safety measures, and the benefits of curation and automation in marketing. They also explore how experiences can be expanded through cross-selling and building relationships in unexpected ways, such as hot air ballooning with CEOs.
[Women] Travel Entrepreneurs: The Power of Cultural Context in Travel Experiences
On this episode of our [Women] Travel Entrepreneur Series, Kelly Lewis interviews Stephanie Flor, founder of a luxury travel company that focuses on providing a unique travel experience through a beauty lens.
Multi-Day Podcast: Turning Your Social Media Following into a Successful Business
On this episode of the Multi-Day Podcast, Denise Carnihan shares her journey from discussing business ideas over drinks, opening up a school in Kenya, writing a book, and embarking on a mission to create authentic local experiences for her followers.
The Power of Consumer Generated Content to Boost your Bookings
On this episode of Tourpreneur, Chris Torres talks about how tour operators can successfully leverage user-generated content in their marketing strategies.
Future of Experientialism: Creating Better Experiences
On this episode James Wallman, founder of the World Experience Organization, is here to discuss the importance of designing experiences in the travel industry.
